Upsells reference shop products. Add-ons are a different concept — they’re optional extras tied to a session and aren’t tracked in your shop inventory.
How upsells differ from add-ons
Add upsells to a session
1
Open the session
Go to Products → Sessions and open the session you want to add upsells to.
2
Open the Upsells tab
Inside the session editor, switch to the Upsells tab.
3
Pick the shop products
Click Add, then select up to three shop products to offer alongside this session — logbooks, water bottles, branded merch, refreshments, and so on.
4
Save
Save the session. The upsells appear at checkout automatically.
At checkout
When a customer adds the session to their basket, the upsells appear under the session as suggested items. Each has an Add button — one click puts it in the basket alongside the booking. Customers can adjust quantities or remove upsells before paying.When upsells work best
- Small extras customers might forget: water, snacks, sun cream.
- Course materials: logbooks, training manuals.
- Branded merch: T-shirts, caps, stickers.
- Equipment add-ons that wouldn’t fit as a per-person add-on: a single set of binoculars, a shared mat.
Stock and pricing
Upsells use the same stock counts as the underlying shop product. If a logbook is out of stock, the upsell stops appearing at checkout until you restock it. Pricing comes from the shop product — discount codes that cover shop products apply as normal.Related guides
Shop products
Set up the products you’ll offer as upsells.
Activities and add-ons
Use add-ons for per-session extras.
Discount codes
How discounts apply to upsell items.