Create a membership

Memberships are the foundation of your member system — they define what the membership is and what it includes. This guide walks through every step.

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Prerequisite

Stripe must be connected before you can create a membership.

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Step 1: Open the Memberships dashboard

From the Sailia admin dashboard:

1. Open the Memberships area.
2. Select the Memberships tab.
3. Click Create membership.

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Step 2: Add the details

Fill in the basics that define the membership: These form the public-facing view that customers see when deciding whether to join.

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Step 3: Add benefits

After creating the membership, open the Benefits section and list what members get — session discounts, free hires, exclusive sessions, and more. See membership benefits for the three benefit types and how each one works. Sailia displays a friendly alert if you haven’t yet added any plans or placed the membership on your shop front, to remind you what’s left to do.

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Step 4: Set up plans

A membership can’t be purchased until it has at least one plan. Plans define pricing, billing frequency, and any plan-specific add-ons. See create a plan for the full setup.

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Step 5: Add it to your shop front

Add the membership to your Shop front so it appears on your public booking page. Only memberships that are visible on the shop front and have at least one active plan can be purchased.

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Checklist

To make a membership live, complete each of these:

1. Create the membership.
2. Add benefits.
3. Set up at least one plan.
4. Add it to your shop front.

Once done, customers can view, purchase, and manage their membership directly through Sailia.

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