Skip to main content
Sailia lets staff members submit availability and time-off requests so you can plan schedules around your team’s capacity. Admins can approve or reject requests, and automated workflows keep everyone informed throughout the process.

​
How availability requests work

  1. A staff member submits a time-off or availability request through Sailia.
  2. An admin reviews the request and approves or rejects it.
  3. Both the staff member and relevant admins receive notifications about the decision.
  4. Approved time off is reflected in schedule planning.

​
Submitting a request

Staff members can submit availability requests directly from their Sailia account. Each request includes:
Encourage staff to submit time-off requests well in advance so you have time to adjust schedules and reassign activities.

​
Reviewing requests

Admins with the Manage Staff permission can view and respond to availability requests:
1

Open the staff section

Navigate to the staff dashboard to see pending requests.
2

Review the request

Check the requested dates and any notes from the staff member. Review the schedule to understand the impact.
3

Approve or reject

Approve the request to confirm the time off, or reject it with an optional reason.

​
Automated notifications

Use automated workflows to send notifications at each stage of the availability request process: Set up these workflows to ensure staff are notified promptly when their request is reviewed, and admins are alerted when new requests come in.

​
Impact on scheduling

When a staff member has approved time off:
  • They should not be assigned to activities during that period
  • Their auto timesheets reflect only the days they are actually working
  • You can use the schedule filters to check staff coverage and identify gaps
Approving a time-off request does not automatically remove the staff member from existing activity assignments. Review and reassign any affected bookings manually after approving a request.

Staff management

Add staff, set pay rates, and manage permissions.

Automated workflows

Set up notifications for availability requests.