Financial dashboard
The financial dashboard gives you a centralized view of all payment activity across your account. From here you can:- View gross revenue, Stripe fees, and net payouts
- Browse individual transactions with payment method, status, and customer details
- Filter by date range, payment method, or transaction type
- Compare periods and see percentage changes at a glance in chart tooltips
- Track instalment plan progress
- Monitor gift card balances and redemptions
Access to the financial dashboard requires the Financial Dashboard permission. Staff without this permission cannot view payout data or export reports.
Baskets table
The Baskets tab lists every basket on your account. Each row shows the most relevant details at a glance:
Click any row to open the full receipt, where you can issue refunds, view items, and inspect the payment method used.
Card details on card payments
For card and invoice baskets, the Payment Option column displays the card brand logo (Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay) alongside the last four digits of the card. If the customer paid with a digital wallet such as Apple Pay, Google Pay, or Stripe Link, the wallet’s underlying card details are shown. The same card details also appear in the Payment Method row of the receipt popup so you can confirm which card a customer used without leaving Sailia.Card brand and last four digits are captured automatically from Stripe at the time of payment. Older baskets paid before this feature was released may not show card details.
Payouts
Stripe sends payouts to your connected bank account on a regular schedule. Each payout in Sailia shows:
If you use Xero accounting sync, each payout is automatically sent to Xero as a categorized invoice with full VAT breakdowns.
Cash payouts
Cash payments taken through the point of sale are tracked separately from card payments. Cash payouts appear in a dedicated section of the financial dashboard with:- Transaction amounts from each till shift
- Cash refunds issued
- Net cash totals
Exporting data
You can export transaction data as CSV files from the financial dashboard. Click Export Data to open a dropdown where you choose the type of export:
After selecting an export type, a dialog appears where you set a date range and optional filters before downloading the CSV.
Basket item amounts
Basket item exports include both the pre-discount row cost and any discounts as separate columns, plus a computed line total so you can read the final per-line amount without doing arithmetic in your spreadsheet.Export filters
Depending on the export type, you can narrow down which records are included.Paid baskets only
Toggle Include paid baskets only to exclude baskets that are still pending, failed, or expired. This is available for baskets, basket items, and course-by-end-date exports. Donation exports always include only successful baskets.Payment options
Filter by the payment method used to complete the basket. The available groups are:
All payment options are selected by default. Deselect a group to exclude those records from the export. At least one group must remain selected.
Payment option filters are not available for the Planned activities export type since planned sessions are not tied to a specific payment method.
Payout exports
Each individual payout includes a downloadable CSV breakdown showing the transactions, amounts, fees, and product categories included in that payout. This is the same CSV that gets attached to Xero invoices when accounting sync is enabled. You can also export payout data across a date range from the Payouts tab of the financial dashboard.Export payouts
Click Export Data on the Payouts tab to download a list of recent payouts as a CSV. Each row represents a single payout from Stripe to your connected bank account.
The export includes up to the 100 most recent payouts, filtered to the date range you select. Use the quick presets (Today, Month to date, Last 7 days, Last month, Year to date, All time) or pick custom start and end dates.
Export transactions
Click Export Transactions on the Payouts tab to download a transaction-level CSV across a date range. Each row represents a single charge or refund.
Pick a date range using the same quick presets as the payouts export, or enter custom start and end dates. The export includes only card transactions with a Stripe balance transaction ID.
Monitoring automated emails
Track the volume of automated communications through meter usage tracking:Related guides
Payments and Stripe
Connect Stripe and manage payment processing.
Xero accounting sync
Automatically sync payouts to Xero.